Client: Managing Director, Digital Freight Forwarder
Focus: Improving Organisational Efficiencies & Culture with Finu Wellbeing
As a fast-scaling digital freight forwarding business, staying in tune with our people while optimising performance was crucial. We partnered with Finu Wellbeing, powered by Red Dot 365, to better understand our workforce and improve how we support them; both individually and across departments.
'The platform allows me to understand the needs of individuals and departments and what support is needed. The staff take ownership over what's implemented and the business measures ROI.' — Managing Director, Digital Freight Forwarder
Using AI-powered insights, large language models (LLMs), and engagement trend analysis, we quickly identified key wellbeing patterns, workforce challenges, and opportunities for improvement. The system's ability to summarise organisational health gave us a clear overview without overwhelming us with data.
Each employee received personalised recommendations based on their needs, all accessible through the intuitive Finu Marketplace. This shift not only gave our staff autonomy over their own wellbeing but also embedded a culture of continuous improvement.
'Gareth, our Finu Associate Partner, gives me the data-driven, analytical approach to implementing proactive solutions; while also empowering confidence in our staff to make the changes needed for them.'
These insights are now part of our internal communication loop, flowing regularly between staff and the Senior Management Team (SMT). The result? A more efficient, engaged, and empowered organisation.
Key Outcomes: